Business Process Outsourcing Services
At Smart Fusion, We specialize in providing top-notch Business Process Outsourcing solutions tailored to meet your specific needs. With a dedicated team of professionals, cutting-edge technology, and a commitment to excellence, we aim to streamline your business operations, boost efficiency, and drive growth.
On Process Projects
Data Textraction
Tamil Audio Transcription
Data Entry Projects
Segmentation
Data Verification
Semi Voice Process - Appointment Setting
International Voice Process
Our Services Includes
Our Infrastructure
We currently have 50 active seats and can be expanded up to 150 Seats with one- month notice.
- 100 mbps Dedicated Lease Line.
- Complete managed voice solutions.
- 24 Hour Power Back up USB Headsets
Our approach harnesses a wide array of tools to efficiently handle the demands of modern operations. These tools include Genesys Cloud, Five9, and Twilio Flex for managing and routing both incoming and outgoing calls, Salesforce and Microsoft Dynamics 365 as CRM solutions, Zoho CRM for ACD systems, IVR technology to alleviate agent workload, and Zendesk, Freshdesk, among others, for comprehensive omnichannel customer management. Moreover, our extensive experience spans decades, ensuring a seamless customer experience for our clients. If necessary, we are fully prepared to customize individual software or tools to align with your unique needs and workflow parameters.
Our Programs
Our programs are designed to equip you with the skills and knowledge needed to succeed in today’s fast-paced world. Whether you’re looking to upskill, change careers, or explore new horizons, our programs can help you achieve your goals.
Why Us
Smartfusion use a strategic approach where organizations delegate their back-end processes to external vendors. Smartfusion is expertise in BPO , Information technology, Human Resource management, Digital Marketing and Vendor empanelment-Recruitment Services
Still Confused?
Still confused about how to proceed with and have doubts about how we actually works? Connect with us right now and get your enquiries solved.