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Business Process Outsourcing Services

At Smart Fusion, We specialize in providing top-notch Business Process Outsourcing solutions tailored to meet your specific needs. With a dedicated team of professionals, cutting-edge technology, and a commitment to excellence, we aim to streamline your business operations, boost efficiency, and drive growth.

On Process Projects

Data Textraction

Tamil Audio Transcription

Data Entry Projects

Segmentation

Data Verification

Semi Voice Process - Appointment Setting

International Voice Process

Our Services Includes

Our Infrastructure

We currently have 50 active seats and can be expanded up to 150 Seats with one- month notice.

Our approach harnesses a wide array of tools to efficiently handle the demands of modern operations. These tools include Genesys Cloud, Five9, and Twilio Flex for managing and routing both incoming and outgoing calls, Salesforce and Microsoft Dynamics 365 as CRM solutions, Zoho CRM for ACD systems, IVR technology to alleviate agent workload, and Zendesk, Freshdesk, among others, for comprehensive omnichannel customer management. Moreover, our extensive experience spans decades, ensuring a seamless customer experience for our clients. If necessary, we are fully prepared to customize individual software or tools to align with your unique needs and workflow parameters.

Job Guaranteed

Resume Evaluation Programme

Apply now for our job guaranteed Resume Evaluation Programme and get a job you deserve. 

Our Programs

Our programs are designed to equip you with the skills and knowledge needed to succeed in today’s fast-paced world.  Whether you’re looking to upskill, change careers, or explore new horizons, our programs can help you achieve your goals.

Why Us

Smartfusion use a strategic approach where organizations delegate their back-end processes to external vendors. Smartfusion is expertise in BPO , Information technology, Human Resource management, Digital Marketing and Vendor empanelment-Recruitment Services

Still Confused?

Still confused about how to proceed with and have doubts about how we actually works? Connect with us right now and get your enquiries solved.